Cancellation & Refund Policy

Last Updated: December 2025

This policy outlines the terms under which cancellations and refunds are handled for Splen Technologies' training programs, events, and learning services.

1. Program Cancellations

  • Once enrolled, participants may request cancellation only before the program commencement date.
  • Cancellation requests must be submitted in writing via email to info@splentechnologies.com.
  • Cancellations requested after the program has started are not eligible for refunds.

2. Refund Eligibility

All fees are non-refundable unless explicitly stated otherwise in a written agreement, official offer letter, or institutional MoU.

  • Refunds are not provided for missed classes, partial attendance, or lack of participation.
  • Recorded course access once granted is non-refundable.
  • Any exceptions to this policy are at the sole discretion of Splen Technologies.

3. Non-Refundable Scenarios

  • Failure to attend live sessions or events
  • Inability to join due to personal or technical reasons
  • Change of mind after enrollment
  • Violation of code of conduct leading to removal

4. Institutional & Corporate Programs

  • Training programs conducted for universities or corporate clients are governed by separate contractual agreements.
  • Refunds, cancellations, or rescheduling terms are defined in the signed MoU or service agreement.
  • This policy does not override institutional contracts.

5. Policy Changes & Disputes

  • Splen Technologies reserves the right to modify this policy at any time.
  • Updates will be reflected on this page with a revised date.
  • Any disputes related to cancellations or refunds are subject to Indian jurisdiction.

6. Contact Information

For cancellation or refund-related queries, please contact info@splentechnologies.com.

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